Privacy Policy

Last updated: 11/5/2025

Introduction

Betty AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our conversational AI platform.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company details)
• Payment information
• Customer conversation data
• Usage data and analytics
• Technical information (IP address, browser type, device information)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Train and improve our AI models
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. All data is encrypted in transit and at rest.

GDPR & PDPA Compliance

Betty AI is fully compliant with GDPR (General Data Protection Regulation) and PDPA (Personal Data Protection Act) requirements. You have the right to access, correct, delete, or export your personal data at any time.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@bettyai.app